Privacy Policy

Last updated: March 11, 2009

At Master Supplements Inc., we recognize that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by Master Supplements Inc. or its subsidiaries or affiliated companies.

We adhere to the US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or at the address below.

Information we collect and how we use it

We offer a number of services that do not require you to register for an account or provide any personal information to us, such as articles about nutritional health. In order to provide our full range of services, we may collect the following types of information:

  • Information you provide – When you sign up for our newsletter or other services or promotions that require registration, we ask you for personal information (such as your name, and email address). For certain services, such as product purchase processing, we also request credit card or other payment account information which we maintain in encrypted form on secure servers.
  • Cookies – When you visit any Master Supplements Inc. site, we may send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, and improve load times of our web pages.
  • User communications – When you send email or other communications to Master Supplements Inc., we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  • Affiliated Services on other sites – We offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to Master Supplements Inc. in order to deliver the service. We process such information under this Privacy Policy. The affiliated sites through which our services are offered may have different privacy practices and we encourage you to read their privacy policies.
  • Links – Master Supplements Inc. may link to other sites outside the Master Supplements Inc. suite of sites. In these cases, the privacy policy of the owners of those sites will govern their actions solely. It is recommended you read their applicable privacy policy to know how they affect you and your private information.
  • Other sites – This Privacy Policy applies to Master Supplements Inc. services only. We do not exercise control over those sites. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Master Supplements Inc. only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:

  • Providing our services, including the display of customized content
  • Auditing, research and analysis in order to maintain, protect and improve our services
  • Protecting the rights or property of Master Supplements Inc. or our users
  • Developing new services

Master Supplements Inc. processes personal information on our servers in the United States of America and in Canada. In some cases, we may process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our payment processing partners.

Choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.

You can decline to submit personal information to any of our services, in which case Master Supplements Inc. may not be able to provide those services to you.

Information sharing

Master Supplements Inc. only shares personal information with other companies or individuals outside of Master Supplements Inc. in the following limited circumstances:

  • We have your consent.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Master Supplements Inc., its users or the public as required or permitted by law.

If Master Supplements Inc. becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of newsletter subscribers, or how many unsubscribes occurred in a time period. Such information does not identify you individually.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Master Supplements Inc. employees, contractors and agents who need to know that information in order to complete order processing. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

Master Supplements Inc. processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information

When you use Master Supplements Inc. services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information.

Enforcement

Master Supplements Inc. regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Master Supplements Inc.'s treatment of personal information by contacting us through this web site or by writing to us at:

Privacy Department
C/O Master Supplements Inc.
RR1 1010 Lackawanna Trail
Dalton, PA18414

When we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Master Supplements Inc. and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.