Do you ship with ice packs?
We do not.
To study the effects heat has on our products, we placed a bottle of Theralac in a 100 degree F temperature controlled environment for 14 days and determined that it remained above its guarantee. Therefore, it is our conclusion that 2-3 days spent in transit isn't enough time to irreparably damage the probiotic organisms within our supplements.
It is important to note that probiotics do not go bad or spoil like a carton of milk would in high temperatures. Our Totally Inert Packaging, which includes amber glass bottles, anti-oxygen and anti-moisture desiccant packets, a nitrogen flush, triple seal, and rayon wadding provides optimum stability and freshness.
Additionally, to counteract any potential loss of viability from improper storage, we blend our probiotics with vast overage in bacterial counts to guarantee that we can deliver the full listed potency throughout the entire two-year shelf life. We have been posting online, third-party lab test results verifying potency online since 2003 and you can check the official bacterial count for your lot here.
With 15 years of third party testing and experience shipping worldwide, we 100% guarantee potency through expiration when our products are shipped without an ice pack.